LOTTE Hotels & Resorts - 호텔예‪약‬ 4+

호텔 패키지 예약, 호텔 할인 특‪가‬

Hotel Lotte Co., Ltd

Designed for iPhone

    • Free

iPhone Screenshots

Description

1. About Lotte Hotels & Resorts

Lotte Hotels & Resorts is the largest hotel group in Korea that includes premium landmark and luxury hotel brand Signiel, 5-Star hotel brand Lotte Hotels & Resorts, premium business hotel brand Lotte City Hotel, and lifestyle hotel brand L7. We operate brand chains in the United States, Russia, Japan, Vietnam, Myanmar, and Uzbekistan, as one of the Top Three global hotel groups in Asia. Lotte Hotels & Resorts aims to become a mark that moves the hearts of customers through dignified service and facilities anytime, anywhere across the globe.

2. Main Functions of the Mobile App

- Find a Hotel: Search hotels by region or brand and check hotel locations
- Rate/Reservation: Instant room and restaurant reservations and reservation history search
- Promotions: Special price packages, promotions, event announcements
- Facility Information: Dining, facilities, and wedding convention details
- Membership: Membership registration, point search, and member exclusive coupons
- Tour Guide: Information on surrounding tourist spots and restaurants around each hotel
- Language Support: Available in English, Korean, Japanese, Chinese, Russian, Vietnamese, and Burmese
- Other Functions: Photo gallery for each hotel, link to the customer center, live chat consultations, etc.

3. Official Website: http://www.lottehotel.com

Lotte, hotel, hotel reservation, hotel discount, tourist hotel, accommodation, Seoul hotel, Signiel, Seoul Signiel, Lotte World, hotel Seoul, Jeju hotel, Jeju Island Hotel, Korean hotel, South Korean hotel, Lotte Hotel Executive Tower, Executive Tower

4. Information on optional service access permissions

- Alerts: To receive information on new packages and promotions
- Gallery: To save a Rewards online card or attach file(s) when using Customer Voice or Live Chat
- Camera: To take photo(s) to make inquiries via Customer Voice or Live Chat
- Bluetooth: Use for Mobile Key service
- Location: Can be used to search for nearby hotels based on current location
- Contact: To access and edit contacts when sharing a Mobile Key

* You can still use the service, even if you do not agree to optional access permissions.
* To reset access permissions, go to Settings > Lotte Hotel App to reset settings.

- You can find all packages and events from Lotte Hotels and make reservations with ease.
- Look for the nearest Lotte Hotel.
- You can save hotels, rooms, and packages to your Favorites for easy access, without having to search again.
- Not sure which room or package is right for you? Use the Compare function to compare Lotte Hotel’s rooms and packages on one page.

What’s New

Version 3.8.5

Enjoy your trip with LOTTE HOTEL REWARDS.
This update will further enhance REWARDS APP, and you'll get a faster, smoother experience than ever.

- SDK updates
- Improve the ability to open and view PDF files
- New app main banner area

With your journey, get exclusive promotions and benefits from LOTTE HOTEL REWARDS.

Ratings and Reviews

2.4 out of 5
127 Ratings

127 Ratings

Yong_ringo ,

개발 책임자 연봉 얼마 받음?

근 1년을 사용해 본 결과 검색도 너무 느리고 정말 욕이 나올정도로 상태가 안좋음. 호텔 검색시 영어로 된 호텔명을 클릭하면 검색도 안됨. 이럴꺼면 영문명은 왜 노출 하는지?
등급에 대한 실적 반영은 수기로 하나? 개발 책임자가 자원봉사로 어플을 만들었나? 돈받고 만든게 아닌거 같음. 어플로 인한 직접적인 문제+간접적인 짜증으로 클레임 받을 상담사나 운영자들이 진심으로 불쌍함. 개발을 외주로 줬으면 외주사에 책임을 물어야 하고 롯데계열 내부 개발자들이라면 사직권고 하길 바람.

Developer Response ,

안녕하세요 롯데호텔입니다. 평소 저희 롯데호텔 APP을 자주 이용해 주셔서 감사드립니다. 앱 서비스 속도와 안정화 이슈 등 이용에 많은 불편을 겪으신 것 같아 대단히 죄송한 마음입니다. 고객님께서 따끔하게 지적해 주신 부분 마음 깊이 새겨들으며, 개선하고자 최선을 다하겠습니다. 앞으로 더 나은 서비스를 제공해 드릴 수 있도록 더욱 고민하고 노력하겠습니다. 다시 한번 서비스 이용에 불편을 드려 깊은 사과의 말씀을 올리며, 기쁨과 행복이 가득한 2022년 보내시기 바랍니다. 감사합니다.

뷰리뷰리뷰 ,

새로운 어플 언제 오픈하나요?

모바일 웹으로 로그인해보면 기존 보유하고있던 포인트, 등급, 예약현황 모두 Reset 되었던데요.
어플과 모바일 웹의 고객관련 Data가 다른 DB로 관리합니까? 동기화 안하나요? 아니면 혹시 모두 삭제된건가요?

무르르 ,

iPhone X UI 레이아웃 문제

iPhone X UI 레이아웃 해결해주세요
메인 레이아웃 문제와 상단 네비게이션 문제로
뒤로가기 취소 버튼 동작 않합니다 safe area 적용않되어 있는거 같아요

App Privacy

The developer, Hotel Lotte Co., Ltd, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Contact Info
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary based on, for example, the features you use or your age. Learn More

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