Apple Support 4+

We’re here to help

Apple

    • 3.8 • 26.4K Ratings
    • Free

Description

Need help? Get the support you need for the Apple products you love – all in one place. Apple Support gives you personalised access to solutions for all of your Apple products and services. Find out how to manage your subscriptions, reset your Apple ID password and more. Talk to a real person to troubleshoot an issue or get guided, step-by-step solutions to resolve it yourself. And if you decide to visit the Genius Bar or an Apple Authorised Service Provider, Apple Support can help you find a nearby store, book a reservation and add a pass to Wallet for easy check-in.

Note: The Apple Support app, AppleCare+ plans and certain features of the app and/or AppleCare+ plans are available only in selected countries or regions.

You are not required to purchase an AppleCare+ plan to use the Apple Support app. If you purchase an AppleCare+ plan, payment will be charged to your Apple ID account at the confirmation of purchase. For monthly or annual payment plans (if available in your country or region), your account will be automatically charged within 24 hours prior to the end of the current billing period. You can manage your monthly or annual payment plan by going to your account settings on your device after purchase. Rules, restrictions, terms and conditions apply to all AppleCare+ plans. To view the AppleCare+ plan Terms and Conditions (if any) sold by region, see apple.com/legal/sales-support/applecare/applecareplus/. All AppleCare+ plans can be cancelled at any time in accordance with the AppleCare+ plan Terms and Conditions. If you purchase AppleCare+ with Theft and Loss in the United Kingdom, your Terms and Conditions can be found at apple.com/uk/legal/sales-support/applecare/applecareplus/uk/tl. See apple.com/uk/legal/privacy for the Apple Privacy Policy.

What’s New

Version 5.3.2

• Performance enhancements and bug fixes

Ratings and Reviews

3.8 out of 5
26.4K Ratings

26.4K Ratings

大坏鼠 ,

大好评!全方位解决各种问题

客服都太耐心了 无论是电话还是线上联系 各种各样大大小小的问题 目前为止都帮助我完美解决了 之前不知道这个软件 总是两眼一抹黑非常着急 客服非常礼貌 感觉自己真的有被好好安抚到 解决问题的过程耐心清晰还会主动兼顾到别的问题 最后总能得到一个很好的解决方案 整一个大享受的过程 请给工作的小哥哥小姐姐们加鸡腿!

要星星的你 ,

难以用心情言表我此刻的开心

备忘录永久性地误删了(就是那种,最近删除里也删了的),可能一个月左右(具体不清楚)。之前去试了一些软件,有一个能找回,但是要付费(穷人落泪)。
最近听姐姐的建议来苹果支持。点了聊天界面,客服态度特别好👍,会一直耐心地安慰你。姐妹们,退出就找不到原来的聊天客服了,需要重新找。(特别对不起那个,跟我聊了半天,结果发现我人没了的那个客服😂)。最后进行了技术顾问的通话,有点小紧张,我其实不太抱希望(因为有可能已经过了一个月)不过最终解决了,真的爱❤️

几尊多久 ,

好用但是存在一定的小问题

相当不错的客服软件,好看而且实用,客服很负责,但是问之前需要等待二到三分钟,而且客服对于机器的修理问题并不太专业,需要转到地方授权店的客服,之前问的问题可能要重问一遍,而且可能没有解决方案,要是官方的客服直接处理了就不用那么麻烦了,但是体验还是不错的

App Privacy

The developer, Apple, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Location
  • Contact Info
  • User Content
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Search History
  • Usage Data
  • Diagnostics
  • Other Data

Privacy practices may vary based on, for example, the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

More By This Developer

Apple Books
Books
Apple Podcasts
Entertainment
Find My Friends
Social Networking
TestFlight
Developer Tools
GarageBand
Music
Keynote
Productivity

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