Phone and Pay 4+

This was the best app I had and as the app are updated they all appear to get worse but this one definitely takes the award of the worst. I’m regularly locked out and have to sign in again, the latest issue is you book an hour but you don’t get an hour the clock appears to start ticking as soon as you open the app as for a one hour payment I got 50 minutes as the app kept crashing out. When it finally accepted my payment the clock was down to 50 minutes. Unfortunately the user doesn’t have an option the carpark owners dictate what app you have to use.

Does the bare minimum. Doesn’t respond to the keyboard moving up which even on my Pro Max means the reset password field was covered up and I couldn’t paste the password in. Doesn’t interact well with password managers because sometimes there’s a PIN, sometimes a password. Reset password form didn’t offer me a suggested password. Randomly had to set up the credit card again, none of the text fields knew what type of input they wanted so I had to type everything in and then when it had all finished, I was a few minutes into my parking!

I have used this app for a long time. Not always user friendly but did the job. It recently signed me out and it wouldn’t accept my card. I tried to re-add it but every time it comes up with a message that it doesn’t match the card type. I’ve tried every single card type and it still doesn’t allow me to add it. It’s the same card I’ve used for a while now so not sure why it’s not working now. Very disappointed.