CFC Express – Chelsea FC F&B 17+

Since I changed my debit card the app won’t save my new one or delete the old one . I have a season ticket and I can’t even save my seat. So to put in all the details for each order is very inconvenient to say the least. I’ve messaged the provider a couple of times now without so much as a reply.
If it wasn’t for the price reductions I wouldn’t use it.

Poor. We pre- ordered our drinks for half time, thinking we could go and collect them with the minimum of fuss. Unfortunately it wasn’t that simple. The area we were given ‘On the wing chicken’ for collection doesn’t exist anymore and is now a Vegan catering company and after having to queue twice and waiting 25 minutes and missing 10 minutes of the second half surrounded by equally frustrated customer I would rate this service as zero. Nobody could advise us, nobody knew where ‘ On the wing chicken’ was because it did not exist. On top of that the lady picked up the drinks from the first queue area we went to.
So do not download and do not use.

I used this app, however when I went to collect the order it was not complete.
I questioned this at the counter and was told they could only give me what was on their printout and they were not authorised to give me anything other than that.
I showed them the app which clearly displayed that I had paid for the missing item. The counter assistant again refused to give me what clearly I had been charged for and told me to get a refund by emailing the app support.

Three weeks on from having emailed them and even though I have sent proof in the form of their email confirmation that does not add up correctly, they have simply ignored this issue and kept the amount overcharged.