Concept Pro Viewer 4+

This app was buggy and temperamental at best, and looks like it gets very minimal support or updates. Doesn’t appear to have been touched for two years until three weeks ago when “a bug was fixed” which has now rendered the app completely useless for me with no hope of connecting to my cameras.

I could live with this (maybe) if the iPims SW was available for Mac but no idea when this will be, so for now I can only monitor my cameras sitting at the recorder which is almost useless.

Please can the developer improve this app. We have spent £8000 on our whole system and the app is laggy and awful to use on the Apple iPhone or maybe on other devices as well. . Please can you use the scroll method of being able to watch recordings like hik vision do and the ring camera does. So much easier rather going in and selecting a search time and then having to press a fast forward or rewind button. I’m sure we can do better with this concept pro app. It’s about time it had a over haul

This app is absolute rubbish, especially given the fact that we have spent several thousand pounds on a CCTV system. When you are away, you cannot login to it as it doesn’t recognise your login details. It says they are wrong and denies you access. It is clunky, unfriendly and just doesn’t work, which makes the whole CCTV system a joke! You can only view the CCTV when you are at home! This company are very quick to take your money, but are totally useless at everything else. Disgusted! No stars given.