Parental Control App - OurPact 4+

Love the app

I have been using OurPact for a couple of years now, although only using the free version. I find it very handy with managing internet allowance for kids. Just to make a suggestion, when pairing kids phone to OurPact, this should be password protected as they could easily unpair their devices.

Unworkable

Let me start out by saying this is the first app review I’ve ever done, but after a very frustrating evening, I just had to let everyone know to steer clear of the app. While the functionality seems quite good, most of it only comes with premium functionality. I decided I’d take the 7day free trial and give it a go. Here is where the mess starts, while the free version can be set up from the App Store, the premium version requires you to use a PC. I don’t regularly use a PC much any more as all my IOS stuff is handled via iCloud, but anyway I persevered and went on, however as my iTunes was out of date, this needed to be updated, after that, then I had to do a back up of the phone on the PC, which I had never done as I use the iCloud for all that. After that it was going to involve reinstalling from the back up. To be honest, my PC is slow as it’s rarely used, but it took me 3 hours before I finally gave up. They have literally come up with a potentially great product, but then completely messed it up by having such a long and complex way of setting up the paid functionality. I’ll never know how good it is as I just completely lost the will. I certainly won’t spend another couple of hours trying to set up the other 2 devices. Seriously guys move onto iCloud based installation. As I said just a warning to any prospective buyers out there.

Nice at first ..

Works well at first.. the annoying thing I wasn't happy when they scrambled all the apps you compiled in one folder.. when it's on it hides all the apps but when it's granted all the apps are scrambled one by one out on every page. Auto arrange alphabetically.. Why can't they leave out on how you want to present your apps on each folder.. tried to compile them but still get scrambled out when it's granted again. Be remindful after the trial version you won't be allowed to use the grant or block option. Which is useless. If you want to use this feature you need to upgrade which means pay for monthly use.. two options the plus or premium. To enjoy the features you will you will have to get premium which I think bit costly.. but that's only my opinion.

Developer Response ,

Thanks for sharing this feedback, and we apologize for any inconvenience caused by scrambling! This is an issue common to the iOS remote management landscape (ie. other parental controls or BYOD solutions). We have a fix available on our Premium tier (we'd would truly love to offer this solution to all of our users but are unable to do so due to technical limitations - the additional management installed with Premium is the only way we are able to provide this fix). As for our pricing, while it may be a bit higher than some other apps, this reflects our need to cover month-to-month server/development costs (each command costs!), and allows us to share the app without data mining or in-app advertisements. If you have any additional questions or concerns, please contact support@ourpact.com. :)