iMuthoot 4+
Muthoot Finance Limited
-
- Free
iPhone Screenshots
Description
Introducing the iMuthoot mobile app for all those of you who would like to know more about our products and avail our services from the comfort of your mobile phone. We welcome every one of you to try our App and join our most valuable list of satisfied Customers.
The iMuthoot mobile App is testimony to our commitment to provide world-class products & services combined with cutting edge technology.
Muthoot Gold Loan customers can login to iMuthoot App with their existing WebPay username and password.
Customers who are not registered with Webpay, may register a new account on the mobile app and avail all the features and functionalities available.
Some of the services that can be availed from the iMuthoot App are:
- View your active Gold Loan details
- Remit Interest and Principal repayments on your loans.
- Online Gold Loan (OGL) facility to Withdraw / Top-up extra available amount and Renew eligible loans.
- Locate a nearest Muthoot Finance branch
- Book appointment with branch as per your convenience
- See all our latest Gold Loan schemes available
- Gold Loan Calculator
- Live Chat with our Customer care Executive
- Helpline available for assistance to use the iMuthoot mobile App
- FAQs
- Refer a friend from your contacts and earn 500 loyalty points, for every successful conversion
- And many other features and functions
Download iMuthoot now to explore and experience a new beginning.
Kindly give your valuable Reviews to help us improve your comfort and experience with iMuthoot, on our journey together.
What’s New
Version 3.9
Performance Improvement and Bug fixes
Ratings and Reviews
Update problem in IOS
Every time app is asking to update but while checking there is no update for IPhone. I am using IOS latest version.
Thanks
Developer Response ,
Hi, we request you to please send us an email with the details of the issue you are facing at cc.imuthoot@muthootgroup.com. It will help us assist you better. Thank you!
Title: Unfair Penalty Charge and Poor Customer Service Experience at Muthoot Finance
I recently had a disappointing experience with Muthoot Finance, where I was charged an exorbitant penalty fee of Rs 1000 for just one day. This unjustifiable charge left me feeling frustrated and dissatisfied with their services.
To make matters worse, the customer service representative, a lady named Poornima, from Btm layout branch displayed a dismissive attitude by simply attributing the issue to a "system fault." Her behavior was unhelpful and failed to address my concerns or provide a satisfactory explanation for the penalty.
As a customer, I believe in fair and transparent practices, and this incident has left me questioning Muthoot Finance's commitment to these values. Charging such an excessive penalty for a single day seems unreasonable and does not reflect a customer-centric approach.
I hope that by sharing my experience, other potential customers will be cautious and informed about the practices and level of customer service at Muthoot Finance. It is important for businesses to uphold fairness and accountability in their dealings, and unfortunately, I did not find that to be the case here.
I urge Muthoot Finance to review their penalty charges, improve their customer service standards, and ensure that such unfair practices are rectified.
Developer Response ,
Hi, please send a detailed description of the problem to mails@muthootgroup.com with the contact details We will definitely provide you with a solution soon.
Very bad customer support
I tried calling customer support regarding interest payment, due to some fraud activity in my bank account my accounts got blocked and i was not able to pay my interest on time and it got increased so I tried contacting local branch, they didn’t respond and helped. I tried contacting support option available on website, same no response. And then I tried calling customer support number and it was so strange they even didn’t pickup the call. Very bad company. I request everyone please try some companies available in market but don’t take loan from Muthooth.
Developer Response ,
Dear Customer, We are sorry that you feel this way. Please do share your feedback along with your contact details at cc.imuthoot@muthootgroup.com and our team will reach out to you at the earliest.
App Privacy
The developer, Muthoot Finance Limited, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Financial Info
- Location
- Contact Info
- Identifiers
- Diagnostics
Privacy practices may vary based on, for example, the features you use or your age. Learn More
Information
- Provider
- Muthoot Finance Limited
- Size
- 64.8 MB
- Category
- Finance
- Compatibility
-
- iPhone
- Requires iOS 14.0 or later.
- iPod touch
- Requires iOS 14.0 or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English, Gujarati, Hindi, Kannada, Malayalam, Punjabi, Tamil, Telugu
- Age Rating
- 4+
- Copyright
- © Muthoot Finance Limited
- Price
- Free