USPS Mobile‪®‬ 4+

I use the USPS app primarily for tracking any expected incoming packages and the status of packages and other parcels that I’ve sent. This includes items sent overseas. It lets me know when I can expect delivery at the destination. The USPS app helps me to use their services with confidence from my laptop or mobile device anywhere. This app lets me determine the best prices and options for shipping items. As the USPS often serves as the “last mile” carrier for the other package delivery companies, this is shown on the USPS tracking information. And it allows me to hold my mail when I’m out of town. The U.S. Postal Service and their employees are very dependable and deliver my mail and packages with professionalism and reliability. My regular neighborhood mail carrier is familiar with many of the people on her route and makes sure that delivered packages are either safety locked in the neighborhood package mailbox or brought up to my front door entrance and placed in a location not visible from the street. This is greatly appreciated as package thieves are rampant here. The USPS app lets me know the package has been delivered.

I am really appreciative of this informed delivery service, because I truly believe that where I live, the super of the building has the main key to the mailboxes. However I am highly disappointed that for any mail larger than a regular sized envelope pictures aren’t taken. I am in a building where this no good man is getting away with a federal crime and I truly need a picture of every last piece of mail coming into my mailbox because USPS has not changed the main mailbox key even though I complained about this many years ago to USPS . How long should this man be able to do this ? I don’t know. But i truly think he and his sons have been doing identity theft with my identity. I’m trying to get the proof. However no super of any building should have the main key to the building he lives and works out of because it’s creating a perfect storm for a person of nefarious intentions like himself. Thank You and I truly hope the right person reads this and it could cause some kind of change in my building. Thanks again.

It’s a constant struggle to actually get accurate informed delivery information, but it’s like every other week there’s something wrong with the server, causing a complete block out from the site. It’s been over a year since the last update was officially made to this app and quite frankly, it’s well past time for another update.
There has been a longstanding issue with the app cutting off the upper section of the incoming mail & packages count, I’ve submitted multiple reports of this to the apparent offshore support team through the app (which that in and of itself is flawed; e.g. it doesn’t remain automatically refreshed like it should do as you wait for an agent on their Salesforce site), yet nothing ever happens to address the issue.
For how much we pay for postal services, you’d think we could actually get these fixes resolved rather quickly and at least receive some sort of notification from USPS when their services are unavailable, along with an estimated time for remediation of the issue(s)…That’s what our own customers expect and I see no reason why they couldn’t do the same for us.