Goldbelly: Ship Food & Gifts 4+

My husbands siblings live in 3 different states and while we no longer give individual Christmas gifts, we like sending one gift the family can enjoy together. The last couple years we’ve gifted the individual gelatos. Everyone raves. I’ve ordered cakes to surprise and lobster rolls from our favorite Portland lobster company for our parents. Now, if some one would return the thought, we’d love to be on the receiving end!!😜So many choices from top companies across the country.

Hello food lover!

Thanks for taking the time to share your review, we're so thrilled that the order went so well, we love getting to make fellow food lovers happy with one of a kind experiences, and we look forward to your next order with us (hopefully on the receiving end this time) ;-)

Update…. Support contacted me and apologized for the issues, and advised me to reinstall the updated version of the app, which fixed the issue. Very impressive as it is very rare to hear back directly from the company over an app review. The app was indeed fixed and it looks great now. It’s too late for the discount now., but maybe they’ll offer another one soon.

Downloaded the app to take advantage of the coupon offer and it shows the Goldbelly splash screen, then the background with the I love NY taxi and that’s it… no menu, no options, nothing I can do. Removed it,reinstalled, same issue. I’ve used Goldbelly for years and they’re great, but stop offering discounts only if you use the app, which only is good for iOS…big fail there, and even then, it doesn’t work. Offer your regular web customers those specials too!!

Hi Rick!

Thank you for your review! We are very sorry for the trouble — this is not the expected user experience! There was unfortunately a bug that affected select users on iPad. If you update to the latest version of the app, it should resolve the problem. Apologies again for the inconvenience! If you were not able to complete your order during the sale, please reach out to us at support@goldbelly.com and we would be happy to assist you.

Downloaded, opened, and browsed for a few minutes and hit a few issues:
-After the login screen, I was immediately thrust into the checkout flow. Why? Logging in doesn’t indicate intent to check out. Not a fan of that; was just browsing.
-I only logged in because I couldn’t find a way to “favorite” things and thought maybe I had to be logged in to access it? That was accurate, because now I can see the heart icon. It’s not intuitive in any way that you must be logged in, though.
-Also had the app freeze on me and had to force it closed and restart. This occurred after watching a video on a product page, then returning to the previous screen of my favorites.

Despite those few issues, still love Goldbelly and adore what they’re doing. The app is easy to search and navigate (though I do miss the similar suggestions on product pages that you get on the website).

I’ve been able to send friends my favorite hometown foods and access some of my SF favorites once we moved to a different city. It’s such a genius, innovative way to explore foods from around the country, and I’ll absolutely continue to order and enjoy!

Thank you for the feedback. We have addressed this issue in the latest version of the app. Please update and the issue should be resolved!
Please feel free to reach out to support@goldbelly.com if you need additional assistance and we will be happy to help!